Notes for homeowners and drivers

Yes. A tenant locked out of their own unit can arrange entry directly, and the identification check is the same: something that ties you to the address, such as a lease, a bill or a piece of mail, plus photo identification. Where you may want to involve your landlord is any change to the lock afterwards, because tenancy rules in this province expect landlords and tenants to agree on lock changes and to share keys. A locksmith can note what was done for the building manager. Home Lockout Service

The broken blade is removed with extractors that grip it and draw it out toward the face, then the cylinder is opened normally. Keys rarely break in a healthy lock, so the cylinder is cleaned, the cam behind it checked for stiffness, and a dry lubricant applied. A new key is cut from the code or from the two pieces rather than from a worn spare, since a tired copy is usually what broke. Business Lockout Service

Whatever the lock's own maker specifies, since cylinders differ: many call for a dry graphite or PTFE spray blown into the keyway and worked in with the key, once or twice a year, while others prohibit graphite and specify their own product instead. General-purpose oils, grease and sprays feel smooth at first but on most cylinders collect dust and clog the pins, which leads back to the sticking that breaks keys. A little goes a long way; too much of any lubricant can also hold moisture. Broken Key Extraction

It is tempting, but a thumb-turn lets everyone in the household leave by that door without hunting for a key, special device or special knowledge, so a keyed inside cylinder is the wrong fix. Better answers are a tested security-film system or laminated glass in the sidelight to slow an arm from passing, moving the deadbolt beyond arm's reach of the glass where the door allows, and a glass-break sensor if you have an alarm. Break-In Damage Lock Repair

Often, but check with your property management first. Condominium corporations have a right to enter a unit on reasonable notice, and without notice in an emergency, and many buildings ask that suite doors stay on a system the corporation can open or that a key be lodged with management. Lobby, garage and locker-room doors belong to the corporation and are theirs to manage. A locksmith will ask about your building's rule and work within it. Lock Rekeying

The knob or lever holds the door shut with a spring latch: a bevelled tongue that snaps into the frame and can be pushed back by anything slid into the gap. A deadbolt is a solid rectangular bar driven by the key or thumb-turn alone, and when fully thrown it locks in place so it cannot be pressed back from the edge. The knob keeps the door closed; the deadbolt keeps it locked. Deadbolt Installation

Finish is one of the three categories on the residential hardware label, and it covers exposure to sun, humidity, salt and skin oils. In practice, PVD brass, satin nickel and stainless finishes tolerate a salted driveway well, powder-coated black holds up when it is not chipped, and traditional lacquered brass tends to bloom green where salt reaches it. A storm door or a small overhang helps any finish, and wiping salt off in a thaw helps more. Lock Replacement & Upgrade

A single entry lock that needs cleaning, springs and a strike adjustment is generally done in one visit of an hour or two. Filing a bit key adds bench time, and a set of interior latches is longer simply because there are more of them. A case that needs a part fabricated, or a replacement case that has to be ordered to size, may mean a second visit; the locksmith says so at the assessment. Vintage Mortise Lock Service

A relocker is a small device inside some safes built to jam the bolt work until a trained technician services it, if the case is drilled in the wrong spot, dropped, or exposed to fire, as a defence against forced entry. If one has tripped, the fix is mechanical: freeing or replacing the relocking mechanism, rather than another attempt at the combination. Recognizing a tripped relocker early changes the plan from the first visit rather than after several failed attempts. Safe Opening & Combination Change

Often, yes, though the floor construction and the safe's weight both need a look first. A lighter document safe rarely raises a concern on an upper level, while a large, heavily built unit may need the floor's load capacity checked before it goes up, particularly in an older building. The route to get it there, including stairs, elevators, and doorway widths, gets measured at the same time. Safe Installation & Servicing

An authorised person contacts the locksmith who holds your system, quotes the system reference, and the key is cut from code and numbered into the register. Some systems use a physical authorisation card, others an online validation, and business systems often require a signature that matches one on file. The key is collected or delivered, and the record shows the new total. It is deliberately not something a stranger with your key can do. High Security Locks

Between tenants is the ideal moment: the departing tenant has handed back their keys, the new one has not yet received any, and the unit is empty for the work. The incoming tenant then starts on keys nobody else has held, and the landlord's own master or emergency key is set up at the same time. Where a lease has ended in dispute, the locksmith asks to see the paperwork before changing locks on a unit that still holds a tenant's goods. Commercial Rekeying

Once the new pinning is tested and confirmed working, the old keys no longer operate the cylinders they used to, whether or not they are physically collected back. Collecting them anyway is good practice, since it closes the loop on how many old copies were in circulation and lets the business retire them rather than wonder where they ended up. Master Key System Design

Yes. In a multi-tenant building, a shared entrance can run on the landlord's controller while each tenant's suite runs its own credentials, so a tenant's staff can reach their own space without gaining access to another business's door. The property manager and each tenant work out together which doors belong on which list before the system is programmed. Access Control Installation

Fire door assemblies, including their exit hardware, are inspected and tested on a set schedule, and it is practical to check any exit device on the same rhythm even where the door is not fire-rated. A brief check for a stiff crossbar, a latch that no longer seats fully, or a strike that has drifted is enough to catch most wear before it becomes a callout. Panic & Exit Hardware

Yes, with the paperwork that fits. For a rental, the agreement in your name plus photo identification does the job; the rental company's roadside line may also want a call, and the locksmith can leave a written note of what was done for the return desk. For a company vehicle, a fleet manager or supervisor who can confirm you are assigned to it settles the question, and the same note keeps the fleet's records straight. Car Lockout Service

Yes. When a door lock is forced and replaced, or an ignition is swapped, the car can end up needing two blades. A locksmith can rekey the replacement cylinder to match the surviving one, so a single key operates every lock again, and cut new keys to that combination. The transponder side is unchanged by the lock work, so your existing programmed keys carry on starting the car once the blades match. Car Key Replacement

Yes, and it is usually the most straightforward version of this service. A vehicle old enough to use a plain mechanical key has no chip to read or program, so the whole job is cutting a matching blade, either traced from the original or cut to code, and testing it in every lock the first key opens. Spare Car Key Duplication

Often, yes. A replacement shell built for the same internal electronics can be fitted around the working circuit board and buttons, so a fob that still functions but looks and feels worn out gets a new case rather than a full replacement. This only applies when the electronics inside are still sound; a board damaged by water or impact may need the fob itself replaced. Key Fob Programming